General Conditions of Promotional Offers

The following terms apply to our promotional offers, including but not limited to events such as Black Friday, Christmas holidays, and other promotional periods specified on our site.

1. Eligibility and Duration of Promotions

Promotional offers are only valid for the period indicated on our site or while stocks last.

Promotions are not retroactive and do not apply to orders placed outside the specified promotional period.

2. Products on Promotion
Products with a discount or special offer are listed on the website with details of the offer. These products are also excluded from returns, in accordance with our no-return policy on sale items.

Due to the unique and handcrafted nature of our products, there may be slight differences between each piece. Images are for illustrative purposes only, and each product is handmade, making each piece unique.


3. Availability of Products
Promotional products are offered while stocks last. In the event of a stock shortage, we reserve the right to cancel your order and refund you.

4. Delivery Conditions
For international deliveries, delivery costs are the responsibility of the customer, unless otherwise stated.

Delivery times may be longer during peak demand periods. We recommend ordering in advance, especially for Christmas shopping, to ensure timely delivery.

5. Limit of Offers and Cumulability

Our promotional offers cannot be combined with other discounts or promotional codes, unless otherwise stated.

6. Complaints and Customer Service

For any questions or complaints regarding an order placed during a promotional period, our customer service team remains at your disposal to answer your questions and find a suitable solution. Please note that returns are not accepted on promotional products.

7. Modification of the Conditions

We reserve the right to modify or terminate promotional offers at any time without notice. The terms and conditions in effect at the time of ordering remain applicable.